Customer Testimonials
"TrackCore has made our workflow much more efficient. We eliminated manual tissue tracking sheets, manual tissue charge sheets, and steps to reorder items that we keep in stock. Several staff members have commented that they sometimes feel they aren't doing all they should be doing simply because the process is much simpler now!"
Hilari Divino, MT (ASCP)
Tissue Bank Coordinator
Arkansas Children's Hospital
“I had an awesome experience with the training and use of TrackCore. The training given to us was thorough and concise without being overwhelming. Our staff is using the system and I have heard very few complaints about learning another computer system because it is so intuitive. At a glance I can see what has been used and what needs reordering. Since our billing staff also has access to the system, I feel we are incurring fewer lost charges. Thank you for making TrackCore a system that 'makes sense'.”
Cynthia L. Klein
Tissue Bank Coordinator
Waukesha Memorial Hospital
"The customer service from the TrackCore support staff is excellent! The staff have helped me on the very few occasions that I was stuck. The TrackCore team is consistently cheerful and fully equipped to handle any issue I presented to them. Calling the TrackCore help desk is always a pleasant experience."
Karen Schneck , CTBS
Tissue & Recall Coordinator
Aurora St. Luke’s Medical Center
“The biggest thing I took from TUG10 was learning ways to streamline our process. We had not started the pre-receiving process before TUG10, and I was very apprehensive about the potential for issues we could encounter. We implemented a couple of weeks after returning and have not had any issues. We pre-receive all tissue through our loading dock now and it has been a smooth transition/addition to our chain of custody.”
Elise Bell,
General Surgery Materials Coordinator
St. Joseph's Hospital & Medical Center, Phoenix, Arizona
"Our nurses are having no problems and loving TrackCore! The ability to scan barcodes saves time by allowing us to quickly enter long serial numbers in our charting system. We are also utilizing the temperature logging feature. The program is so user friendly because input was given by a person who is actually on the user end! Thank-you!"
Jane D. Cox, R.N., BSN, CNOR
Perioperative Education Coordinator
Texas Scottish Rite Hospital for Children
"After we ‘went live’ with TrackCore, our staff response has been very positive. I have been impressed with your software from the first time I saw a demonstration! I am amazed at the ease of use and intuitiveness. The TrackCore process is very easy to navigate. From receiving an item, to adding vendors and users, TrackCore makes tissue tracking painless.
I cannot express how happy we are that we have implemented TrackCore at Medical City Dallas.
Thank-you for such a great product!"
Jane M. Smith, RN, CNOR
Orthopedic Supervisor, OR
Medical City Dallas Hospital
"I have had a wonderful experience with TrackCore ever since we have been using it! In addition to the great software, my experience with customer support is outstanding! TrackCore support is knowledgeable and has handled any/all questions with grace.
Keep up the great job!”
Carmel Pound
Education Resource Specialist
Memorial Hermann Northeast Hospital
"TrackCore has turned tears of frustration to tears of relief! Instead of going tediously through all of our ASC’s Records, TrackCore allows us to generate, compare and print reports. It’s simple! The intuitiveness of TrackCore allows us to quickly point, click and print all tissue related information.
We love TrackCore! My happiness meter if off the charts!"
Gina Igel, RN, BSN
Stanford University Medical Center
“I have been the Quality Assurance Coordinator for the Tissue Implantation Program for the last 8 years. When I looked at TTC, I just knew it was exactly how I thought things should work. The TTC software allows us to print a unique bar-code label for each product, so our staff knows which one to scan when there are multiple barcode stickers. In addition, the training program was detailed and well planned after which I felt comfortable doing the training for the OR Staff, Wound Care Center and Blood Bank myself. The TTC Team has been great from start to finish and we have not had any problems. TTC alone does everything and is the only application we use for implant tracking! I can only say good things about TTC and would highly recommend them.”
Susan Sable MT (ASCP), SM, CIC
Laboratory Quality Assurance Coordinator
St. Francis Medical Center
"...we had a 'mock' Joint Commission inspection and one of the first things they asked to see was our tissue tracking system. I was able to easily show how our tissues are document through log-in to implantation. The examiner seemed impressed with our system, taking notes, including getting the TrackCore name. I felt very confident with the organized information that I was able to provide. This will be one less anxiety when the actual Joint Commission inspection occurs."
Judith A. Berkshire, R.N.
Surgical Information Systems-Operating Room
Rush University Medical Center
"With regards to feedback received at a recent Joint Commission reaccreditation survey, "The physician surveyor remarked that he was 'extremely impressed with the on-line tissue tracking program' and particularly liked our ability to quickly display the detail around all of the tissue samples in our program. He mentioned that the functionality provided by Tissue TrackCore was 'very impressive' and that it was instrumental in assuring our compliance to the applicable standards.
We are completely satisfied customers of your product."
Chief Nursing Officer
"Tissue TrackCore has definitely made tracking our tissue easier, and I really like the idea of scanning the tissue from MTF and all the fields are populated. We love it!"
Martha Larkin, RN, CNOR
Nurse Manager-Perioperative Services
Mount Sinai Hospital of Queens
"We are totally satisfied with Tissue TrackCore! This application has saved us many hours while managing our human tissues and has removed the stress associated with Joint Commission compliance."
Allen Wolbrink
Business Manager
Holland Hospital
"OR staff quickly view information pertinent to them - no cumbersome searching. The screens are not cluttered and the system is easy to navigate."
Penny Sabrosky, BS, CSPDT
Sterile Processing Manager-Perioperative Services
Hackley Hospital
"The reports are easily accessed. The system accommodates multiple levels of accessibility from entry level to Director."
Alison Scholten, RN, BSN, CNOR
Clinical Manager, Perioperative Services
Hackley Hospital